Metaenga DMCA Copyright Policy

Metaenga, Inc. (“Metaenga”, “we”, “us” or “our”) respects intellectual-property rights and expects users of our websites, platform and services to do the same.

This policy explains how to submit a copyright-infringement notice and counter-notice under the U.S. Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512.

Submitting a DMCA notice is a legal process. If you are unsure whether material infringes your copyright, consider obtaining legal advice before submitting a notice.

1. Designated Copyright Agent

Send DMCA notices and counter-notices to:

Copyright Agent
Metaenga, Inc.
1111B South Governors Avenue
Dover, Delaware 19904
United States
Telephone: +1 (415) 851-6951
Email: support@metaenga.com
Subject: “DMCA Notice” or “DMCA Counter-Notice”

2. Copyright-infringement notice

To request removal or disabling of access to material that you believe infringes your copyright, send a written notice containing:

1. your physical or electronic signature, or the signature of a person authorised to act for the copyright owner;
2. identification of the copyrighted work claimed to have been infringed or, if one notice covers multiple works at one online location, a representative list of those works;
3. identification of the material claimed to be infringing, and information reasonably sufficient for Metaenga to locate it, such as the exact URL, account, module or file location;
4. information reasonably sufficient for Metaenga to contact you, including your name, postal address, telephone number and email address;
5. a statement that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its agent or the law;
6. a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act for the owner.

Please include enough context for us to identify the specific material. A general description of a website or service may be insufficient.

3. Metaenga’s response

After receiving a substantially compliant notice, Metaenga will review it promptly and, where the notice is facially valid and identifies material stored through the Services, act expeditiously to remove or disable access as required for the applicable DMCA safe harbour. Metaenga may also:

• request missing or clarifying information;
• notify the person who provided the material;
• provide that person with a copy of the notice or relevant contact information;
• record the matter under the repeat-infringer process.

Metaenga may also remove or restrict material where required by law, court order or the Agreement.

Removing material in response to a notice is not a determination by Metaenga that infringement occurred.

4. Counter-notice

If material you provided was removed or disabled because of a mistake or misidentification, you may send a written counter-notice to the Copyright Agent containing:

1. your physical or electronic signature;
2. identification of the material removed or disabled and the location where it appeared before removal;
3. a statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled because of mistake or misidentification;
4. your name, postal address and telephone number;
5. a statement that you consent to the jurisdiction of the United States Federal District Court for the judicial district of your address, or, if your address is outside the United States, for any judicial district in which Metaenga may be found; and
6. a statement that you will accept service of process from the person who submitted the original notice or that person’s agent.

Metaenga may send the counter-notice to the original complainant.

5. Restoration

Following a valid counter-notice, Metaenga may restore the material no fewer than 10 and no more than 14 business days after forwarding the counter-notice to the original complainant, unless the Copyright Agent first receives notice that the complainant filed a court action seeking to restrain the allegedly infringing activity.

6. Repeat infringers

In appropriate circumstances, Metaenga will terminate users or account holders who are repeat copyright infringers.

Metaenga maintains and reasonably implements a process to:

• document valid notices and outcomes;
• identify repeated infringement;
• consider relevant context, including retractions and successful counter-notices;
• restrict or terminate access where appropriate;
• apply the process consistently and in good faith.

Metaenga accommodates and does not interfere with standard technical measures used by copyright owners to identify or protect copyrighted works, as required by applicable law.

7. Misrepresentation

Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, costs and attorneys’ fees.

Do not submit a false or abusive notice or counter-notice.

8. Personal information in notices

Metaenga uses information in notices and counter-notices to:

• assess and administer the request;
• contact the parties;
• comply with law;
• establish, exercise or defend legal claims;
• maintain the repeat-infringer process.

We may share a notice or counter-notice, including contact information, with the person who posted the material, the complainant, advisers, service providers, authorities or courts where reasonably necessary.

Our Privacy Policy provides further information about retention, security, rights and international transfers. Do not include unrelated sensitive information.

9. Other complaints

This policy applies to U.S. copyright complaints under the DMCA.

For trademark, privacy, confidentiality, defamation, safety or other unlawful-content concerns, contact support@metaenga.com with a clear description and the relevant URL or location. Do not label a non-copyright complaint as a DMCA notice.

Nothing in this policy limits rights or procedures available under another applicable law.

10. Changes to this policy

Metaenga may update this policy to reflect legal, service or contact changes. The current version and effective date will appear on this page.

11. Contact

Metaenga, Inc.
1111B South Governors Avenue
Dover, Delaware 19904
United States
Email: support@metaenga.com